Information we collect

We only collect the information you choose to give us. When you submit our contact or appointment forms, we may collect your name, email address, phone number, the service you are interested in, and any details you include in your message. We do not ask for medical records or sensitive health information through this website.

How we use your information

To respond to your enquiries and answer your questions.
To schedule, confirm, or reschedule appointments you request with our specialists.
To contact you about your visit or about care you have asked us about.

We do not sell your personal information, and we do not share it with third parties for marketing purposes.

Keeping your information secure

We take reasonable measures to protect the information you share with us against loss, misuse, and unauthorised access. Access to enquiry and appointment details is limited to hospital staff who need it to assist you.

Retention

We keep the information you submit only for as long as needed to respond to your request and to maintain appropriate records of your care, after which it is securely removed.

Your choices

You may request access to, correction of, or deletion of the personal information you have shared with us. To make a request, contact us using the details below.

Contact us

If you have any questions about this policy or how your information is handled, email us at info@sunainahospital.com or reach out through our contact page.